With our first calendar year under our belt here at Customer Marketing Alliance, we got the chance to host our first in-person and virtual events with our fantastic community. Now, with 2023 firmly underway, we wanted to share our top six customer marketing events heading your way this year.

We’ve mapped out all of the essential information you need to know about these invaluable events taking place this year. Get your diaries ready - here are the top customer marketing events to attend in 2023. 🎉

“It's during these events that you feel part of a community. You walk away knowing more than you started with and, even better, trusting that there's a network of peers you can turn to again and again.” - Director of Product & Customer Marketing, Sovos

In-person events

Customer marketing summit | Las Vegas

When? May 24-25th

Where? 3400 South Las Vegas Boulevard, 89109, Las Vegas

Last year saw our first-ever in-person Customer Marketing Summit in Las Vegas. It was incredible bringing this wonderful community together, with the rare opportunity for face-to-face networking, relationship-building, and industry-leading experts sharing best practices, tips and tricks, and success stories.

This year, we are back, and the agenda is even bigger and better.

The summit will host speakers from the likes of PayPal, Adobe, Slack, and Cisco, discussing hotly contested topics throughout the summit such as the power of customer stories, customer engagement, reference activities, review programs, and customer communities.

Who would want to miss this?

Customer marketing summit | San Francisco

When? September 21-22nd

Where? San Francisco

Second, on this list is The Golden City of San Francisco! ⭐This is a fantastic chance to get in a room with customer marketing experts, as they reveal their best practices, challenges, & experiences.

The summit will feature keynote speeches, panel discussions, and workshops on topics such as customer-driven feedback, the power of storytelling, and key customer marketing metrics.

This event is co-located with other communities within The Alliance including Developer Marketing Alliance, Chief Marketing Officer Alliance, Product Marketing Alliance, and Revenue Marketing Alliance.

Super early bird tickets are up right now, so get cracking!

Customer marketing summit | London

When? November 22-23rd

Where? London

Feeling royal? 👑Hop down for a visit to Old London Town with our East Coast debut this November.  

Bring your team and your peers together, face-to-face with industry experts and thought leaders; spark new ideas to help you elevate your strategies and best practices for delivering spectacular customer experiences.

What's keeping you? Get your ticket on super early bird now!

“It’s been so awesome to connect with other customer marketers, learn some best practices, tips and tricks, walking away with some great insights. I’m excited for the next event.” - Customer Lifecycle Marketing Manager, Experity Health

Customer marketing summit | New York

When? December 7th

Where? New York

We’ll end our year in the City That Never Sleeps, New York! You’ll be too busy to sleep this summer event, packed with thought leaders from over 75+ companies, including our headline partner, Influitive.

Use the opportunity to network with your peers, learn from real-world case studies, and gain practical insights on how to improve your customer marketing efforts.

Don't miss out on elevating your customer marketing strategy and taking your business to the next level! Register now for the customer marketing summit in New York, and be part of a dynamic community that makes up Customer Marketing Alliance.

“Customer Marketing Alliance is the catalyst to bring customer marketers together in one room so that we can connect, learn from each other, share best practices, and you don’t find that too often.” - Customer Marketing Manager, Classy

Virtual events

Coming soon to a screen near you… Introducing our virtual events of the year.

No less captivating, engaging, and informed, our virtual events offer a solution for those who can’t make it to any of our in-person events. Sit down with a hot drink, get cozy, ready to solve the current challenges you're facing as a customer marketer all from the comfort of your own home or office space.

Don't miss out on the opportunity to network with peers, learn from real-world case studies, and gain the skills and knowledge necessary to succeed in today's competitive market.

Secure your spots today.

Customer Marketing Summit | April

Where? Online

When? April 13th

On April 13, we will be hosting our first Customer Marketing Alliance event of 2023, and we are kicking off the year with a stellar lineup.

With previous sessions in 2022 from Google, Salesforce, Adobe, Cisco, and Dropbox, we are continuing this momentum and curating an agenda packed full of industry experts and the most innovative companies in the space.

Enjoy a combination of keynotes, panels, and fireside chats, and discover the best practices for topics such as voice of customer, CABs, customer lifecycles, tracking key metrics to measure retention and churn, and customer advocacy programs.

And a whole lot more!

Customer Marketing Summit | October

Where? Online

When? October 25th

We will be hosting another virtual summit on October 25, so watch this space.

So, there you have it! A full breakdown of the upcoming events for 2023.

Keep track of Customer Marketing Alliance’s events with our online calendar, sign-up for talks with market leaders, and improve your knowledge of key principles.