Join the CMA Slack community

Tired of navigating the customer marketing maze alone? We've got your back! Our Slack community is your daily go-to hub for peer-to-peer collaboration, spirited debates, and skill development. Imagine having 3,400+ experts just a click away, ready to support you on your learning and career journey. We're not just a community; we're your extended customer marketing family.

Join us by filling out this form 👇

More than just a slack channel: unlock the Insider membership

Joining our slack channel isn't just about the conversations; it's a gateway to becoming an Insider member. And oh boy, does that come with perks:

  • PLG Templates: Streamline your projects with a sample of our ready-to-use templates.
  • Real-world case studies: Learn from the big guns at IBM, Zapier, GoDaddy, and more.
  • Expert-Led Articles: Deep dives into everything from category launches to strategic PMM functions.
  • Latest stats & insights: Stay ahead of the curve with one-click access to fresh data.

How it works

Step 1: get yourself signed up.

Step 2: activate your Slack account and explore your dashboard.

Step 3: join as many channels as you like - there are many to choose from!

Step 4: if you've got a question, post it in the relevant group. If you've got an answer for someone else's, step in. If you see a gap for a new channel, set it up.

What goes on in the Slack community?

Short answer... a lot!! It would be quicker to list the reasons not to (really, there’s no reason not to…) but the benefits include:

  • 📣 #customer-advocacy: A space to share and discover best practices for turning customers into raving fans.
  • 📚 #fresh-content: Be the first to access our latest articles, webinars, and resources. Your one-stop-shop for staying updated.
  • 📅 #events: Your VIP pass to all CMA events. Get early-bird access and exclusive content from our webinars, summits, and more.
  • 🤝 #community: The heart of CMA. Share your wins, seek advice, and build lasting relationships with like-minded pros.
  • Stay in the Loop: Get the latest updates on all things CMA—announcements, fresh content, and upcoming events.
  • 💭 Q&A Central: A dedicated channel for all your customer marketing queries. Ask away!
  • 💼 Career Corner: Whether you're hiring or looking to be hired, find your next opportunity here.
  • 😁 Socialize & Learn: We're all about mixing business with a little bit of pleasure. Connect, have fun, and grow together.


How much does it cost to join?

Absolutely nothing and that’ll never change. Slack doesn’t charge for a free account so neither do we.

How will I access my Insider membership plan?

By simply signing up to the community! By signing up, you’ll create you Insider account and from there, you’ll have easy access to join the Slack community.

Can I promote my company’s products?

Not really, no. Our community is a place for learning and knowledge-sharing, not selling. If there’s a conversation going on that’s really apt and you think your product would genuinely solve the problem, feel free to mention it but you must be open about your relationship with it.

Can I invite other people to join?

Absolutely. The more the merrier. And they don’t have to be specific to customer marketing either. If you feel our community will help them, then other professions are welcome too.