Get Involved

Customer marketing

Create and contribute

Customer Marketing Alliance is home to a growing network of thousands of practitioners from all over the world.

Each year, our website receives tens of thousands of visits from marketers from some of the world's leading companies, all looking to learn more about the latest trends and strategies of customer experience, advocacy, retention, and communication.

To feed our ever-expanding community, we're always on the lookout for people just like you to share your expertise and help us shape the next evolution of customer marketing.

If you're interested in sharing your insights and experiences with one of the world's largest marketing communities, then read on to find out how you can contribute to our platform.

Get involved

Write for us ✍️

Each and every month, 1000s of people make their way onto our site. That’s a lot of eyes and exposure for your article.

So, whether you want to write about deepening customer relationships, customer advisory boards, approaches to customer retention, internal collaboration, marketing techniques, or engagement strategies, we want to hear more.

If you’ve got the insights, we’ve got the platform.

Here’s how to contribute 👇🏼

Step 1: Submit your subject 🧑‍🎓

Before you put your fingers on the keyboard, drop us a line and let us know what you want to write about. Some popular topics include:

  • Voice of the Customer
  • Customer marketing metrics
  • Personalization
  • Producing user-generated content
  • Sustainability in customer marketing

Step 2: Follow the rules 🛑

We’re a reasonable bunch and we don’t expect too much, but what we do ask for is:

  • Articles to be no shorter than 800 words
  • Any pictures included to be royalty-free
  • A picture to sit with your contributor profile
  • A short bio (200 characters or less)

Also, individual contributions shouldn’t promote your company’s products or services. For that sort of stuff, we have sponsorship opportunities.

See below for these opportunities!

Step 3: Submit your work 📩

Either send us (Eve or Kelly) a message on Slack or reach us by email and remember to include the link/attachment to your article along with your profile pic and bio - if you’re not already set up as a contributor, that is.

Have you already published something awesome elsewhere?

Not a problem. With custom canonical links, you can still share it with our audience too.

Yawn 💤 time for the boring (but important!) bits…

Image policy

We include images with every post. Stock photography will be chosen by our team and will be posted with your entry unless you have a particular image you wish to use. By including any photos, screenshots, or images, you consent to allow Customer Marketing Alliance to post this image with proper credit to you and/or the creator.

Link policy

Links in your post should be relevant to the story you’re telling and provide context to your audience. When referring to another article or piece of research, please use proper citations or links to the source material.

Syndication policy

We reserve the right to use any and all contributed content, with credit to any authors, in its entirety or in portions for promotional purposes, including in social media, other blogs, or newsletters. Customer Marketing Alliance may choose to cross-post to Medium, LinkedIn, or other blogging services.

Speak at an event 📆

Our Customer Marketing summits assemble technology leaders from the world's most innovative organizations. We meet in locations around the world with one goal in mind: to discuss how customer marketing can be developed, expanded, and perfected to create extraordinary business value.

If you have insights to share, we want to hear them.

Apply below to be considered to speak at one of our summits, where you'll have the chance to address fellow technology leaders and make an impact. Apply here.

Guest or host a podcast 🎤

Our podcasts have fast become essential listening marketing practitioners. We provide thought leaders with a platform to share not only their experiences but also their unique insights and perspectives on the big trends and developments from within customer marketing and advocacy spaces.

Want to feature on a podcast? Or maybe you'd like to host your own? Get in touch with us below to let us know!

Sponsorship opportunities 💪

With more and more customer marketers rapidly joining our community, it’s the prime place for you to support them on that journey.

If you want to market your products and gain exposure to 1,000s of companies looking for solutions to manage customer engagement and community scale-up, our sponsorship solutions are for you!

Become a sponsor:

  • Events
  • Articles
  • Reports
  • Podcasts
  • Webinars
  • Virtual summits

See how you can collaborate with us here.

Contribute to a report 📚

Our regular landscape reports put the spotlight on the latest developments in the customer marketing, and other marketing spaces.

To continue our industry-leading research, we're always keen to hear from practitioners and experts who have something to share. Take a look at the surveys we're currently running to find out how you can help shape the customer marketing industry.

What we need from you:

  1. A headshot
  2. A short 200-word bio
  3. A quote

Get in touch with us at

Be a course beta tester 🎓

Our expert-led courses aren't created in isolation, which is why we need your help. We seek support to ensure that our training programs deliver everything participants need to take the next step in their careers.

Interested to know what you'll get in return for being a beta tester? First and free access to accredited courses - for life.

What do we need from you first, though? Candid, thorough, and timely feedback.

To enquire about becoming a beta tester for Customer Marketing Alliance, please

Meet-up organizer 🏘

We've got a few regional meet-ups coming up and we can't wait to see you there!

The best part? They're free. And better yet, you can run your own meet-ups in your city and chat with your local peers. If you're interested in being a meet-up organizer, you can find more details here.

Why you should get involved

  • 3,000+ members in the community
  • 2,000+ members on LinkedIn
  • 50,000 website visitors a year

Join the Customer Marketing Alliance Community

Chat with like-minded marketing enthusiasts from around the world! From beginners to experts, the community is for everyone. Find the latest content, job ads, events, and more.