How to get stakeholder buy-in for your customer advisory board

You’re at the checkout process on a website, a message comes into view ‘have you forgotten this?’ or ‘customers also purchased x y or z’. This is a tried and tested cross-selling strategy - it encourages customers to buy additional, or ‘’add-on’ purchases....

When it comes to marketing using the Voice of the Customer, the first step in creating such a program is collecting feedback and aggregating it across the channels where customers are giving it....

Catch up on every session from the Customer Marketing Summit and learn from the likes of Slack, Zendesk, Adobe, Dropbox & more....