Jennifer Susinski

Jennifer Susinski is the Customer Advocacy & Experience Manager at Taulia. She's a charismatic self-starter with a track record for delivering consistent & superior results.

Members-only

5 essential tips for demonstrating respect and driving engagement

By following these tips, you can create a community experience that resonates with your members on a deeper level, fostering loyalty, and advocacy, and ultimately driving the success of your organization....

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Customer advocacy

Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience | Customer Marketing Catch-up

"The first thing to understand is that all customers are looking for more than a product..." In this episode, we talk to Jennifer Susinski about her understanding of customer advocacy as a customer advocacy and experience manager for over seven years....

Turning loyal customers into raving champions

Members-only

Customer advocacy

Turning loyal customers into raving champions

Can you have customer advocacy without customer marketing and vice versa? And does that matter? Customer marketing is a natural byproduct of any successful customer advocacy program, but the reverse is not always, if ever, true....