Members-only Case studies “CMA has helped me build confidence in the programs I’ve built” - Hannah McKeen’s Community and Ambassador experience Hannah McKeen, Senior Customer Marketing Manager at Jellyfish takes us through her experience as a CMA Ambassador and community member....
Members-only Voice of customer The art of prioritizing voice of customer What percentage of your customers could you reach out to individually right now just to check in and say hello? If your answer is less than 20%, you have some work to do!...