Amie Stephens - Customer Marketing Alliance

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AFFILIATES AND REFERRALS CUSTOMER ADVOCACY CUSTOMER AND MARKET RESEARCH CUSTOMER COLLABORATION CUSTOMER MARKETING CUSTOMER RETENTION CUSTOMER SEGMENTATION OKRs

Amie Stephens

Amie creates course content here at CMA, and loves researching the newest goings on in the marketing world to make engaging and tailored programs.

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The DNA of a customer marketing manager

The DNA of a customer marketing manager

Mapping the customer journey in marketing

Customer journey

Mapping the customer journey in marketing

Leveraging Voice of Customer (VoC): Transforming market research and boosting customer advocacy

Leveraging Voice of Customer (VoC): Transforming market research and boosting customer advocacy

Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience | Customer Marketing Catch-up

Customer advocacy

Jennifer Susinski | Unique customer advocacy tips to perfect your customer experience | Customer Marketing Catch-up

How storytelling works to perfect customer marketing

Voice of the customer

How storytelling works to perfect customer marketing

What is customer marketing?

What is customer marketing?

Why customer marketers should think more about consumer psychology

Customer research

Why customer marketers should think more about consumer psychology

Cross-functional work relationships: The key to customer marketing success

Cross-functional work relationships: The key to customer marketing success

Cross-selling and upselling: An introduction and best practices

Cross-selling and upselling: An introduction and best practices

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Our mission is plain and simple. We want to provide those in customer marketing positions with the resources and information they need to fulfill their potential.