Steve Norall

Steve Norall had 25 years of software/SaaS experience and is the founder and CEO of Vocal Video. He has built and led high-performance teams across large areas of business.

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Customer marketing

Customer marketing: What is it and how do you get started?

Customer marketing is an increasingly popular concept in marketing circles, but what is it exactly? How can these highly customer-centric programs increase customer loyalty, make more sales, and get more of your customers to advocate for your brand?...

Our mission is plain and simple. We want to provide those in customer marketing positions with the resources and information they need to fulfill their potential.