Robert Maddox

Robert Maddox is a full-stack customer experience professional. He plans and execute strategy & operations in community, advocacy, and engagement programs and has built communities from scratch.

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The power of customer events in building brand loyalty

One of the most impactful things I've learned is the immense value of connecting customers directly with product teams. By facilitating this connection through engaging customer events, we gain invaluable insights, forge stronger relationships, and fuel customer-led growth....

Our mission is plain and simple. We want to provide those in customer marketing positions with the resources and information they need to fulfill their potential.