Katie Smeal

Katie Smeal is the Senior Customer Advocacy Manager at DocuSign. She is passionate about Customer Advocacy, Customer Marketing & Communications.

Here’s why all customer marketers should be aiming to build a holistic customer advocacy community

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Here’s why all customer marketers should be aiming to build a holistic customer advocacy community

To create an engaging community experience, we have to look beyond the way that we've done things in the past and bring these special moments of togetherness. The majority of our connections with our customers will be online, so how do we bring these magical moments into an online community?...

Our mission is plain and simple. We want to provide those in customer marketing positions with the resources and information they need to fulfill their potential.