Get ready for the event of the year! As summer heats up, so does the excitement for the Customer Marketing Alliance Awards 2025.
This year marks the 5th anniversary of our prestigious celebration, recognizing the pinnacle of marketing innovation and talent.
Customer Marketing Alliance is gearing up for our most spectacular ceremony yet, and we need your help to make it unforgettable.
It's time to shine a spotlight on the brilliant minds shaping our industry. Who are the trailblazers, the game-changers, the visionaries that deserve recognition? We want to hear from you!
Key dates for your diary
đź’Ś Submission deadline: October 24, 2025 (midnight GMT)
🌟 Shortlists announced: November 5, 2025
đź“Ł Polling round: November 5-14, 2025
🏆 Winners announced: week of December 1, 2025
2025 awards categories
Let's take a look at each of the awards up for grabs...
Customer Marketer of the Year
Customer marketing is all about staying ahead of the curve, crafting stories that resonate, and driving results. No wonder we're pumped to celebrate the fresh faces injecting new life into the field.
Got a newbie on your radar who's already making waves in customer marketing? Maybe they're churning out content that has clients buzzing, or their campaigns are turning heads left and right. If you know a marketing rookie who's punching way above their weight, it's time to give credit where it's due.
Toss their name in the ring and let's shine a spotlight on the up-and-comers shaping the future of customer marketing! 🌟
Customer Marketing Team of the Year
This award is all about the cream of the crop of customer marketing squads. Got a dream team in mind? Customer marketing hits the high notes when everyone's in harmony, vibing off that shared passion and team spirit. Is your crew crushing your KPIs this year? Or have you got a team that’s running like a well-oiled machine?
If you're part of a customer marketing squad that's leaving the competition in the dust, it's time to grab the megaphone and let the world know! After all, if you've got it, flaunt it! 🏆
Our judging criteria
Here's what we’re looking for in our winners:
- Superstars who are changing the game in customer success, customer marketing, and community-led positions.
- Solid bottom-line business impact that can be demonstrated - be it churn management, customers onboarded, revenue, communities grown, account expansion, or setting other teams up for success.
- Anecdotal support from at least one other member of your/the nominee’s company.
- Anything else you think helps you/your nominee stand out in the crowd.
Happy nominating! In the meantime, check out last year's winners.
Terms and FAQs
What makes a strong nomination?
Nominations with clear, data-driven reasoning and concrete examples are more likely to stand out.
Does length matter?
Quality matters more than word count. A concise, well-evidenced nomination is more effective than a long one.
How are nominations judged?
Our internal panel of experts carefully reviews every submission. They take a fair, balanced, and comprehensive look at all entries before deciding on a shortlist and winners.
Can I nominate more than once?
Yes! You may submit multiple nominations if you’d like to highlight different work, or encourage colleagues and peers to support your nomination.
Who can submit a nomination?
The short answer is, well - anyone! You can either self-nominate or have someone else to nominate you/your team.
What happens after I submit?
Once nominations close you’ll get a confirmation confirming we’re received your nomination. After the close date, our judging panel will review submissions, publish the shortlist, and announce the overall winners during the awards live broadcast listed above.
Is there a deadline?
Yes, ensure you are submitting your nomination between the dates listed above. Late nominations will not be considered.
