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# The ultimate guide to customer reactivation marketing | Video
- URL: https://www.customermarketingalliance.com/ultimate-guide-to-customer-reactivation-marketing-video/
- Published: 2024-03-04T11:04:00.000Z
- Updated: 2024-10-08T11:05:43.000Z
- Description: The realm of the existing customer is where customer marketers have the most impact. So when customers leave, a part of the customer marketer's responsibility is to try and get them back! This is where customer reactivation marketing comes in.
- Author: Eve Chatfield
- Tags: Video

## **Looking for more?**

[How to reactivate churned usersWhen it comes to the world of business churn’s one of those spine-shuddering words. No one wants it but most of us get it - even if only 1% (if you’re very lucky!). Every hundredth counts though and for some, that 1% can amount to millions.![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w256h256/2022/04/android-chrome-192x192.png)Customer Marketing AllianceBryony Pearce![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w1200/2022/07/andrey-bond-wJ7QDnCZjiQ-unsplash--1-.jpg)](https://www.customermarketingalliance.com/how-to-reactivate-churned-users/)

[The ultimate guide to customer reactivation marketingThe realm of the existing customer is where customer marketers have the most impact. So when customers leave, a part of the customer marketers responsibilities is to try and get them back! This is where customer reactivation marketing comes in.![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w256h256/2022/04/android-chrome-192x192.png)Customer Marketing AllianceEve Chatfield![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w1200/2022/08/dima-pechurin-JUbjYFvCv00-unsplash--1-.jpg)](https://www.customermarketingalliance.com/the-ultimate-guide-to-perfect-customer-reactivation-marketing/)

[Simple strategies for reducing customer churnWhile there’s no such thing as a business with an unblemished retention rate, there are strategies you can put in place to reduce churn and protect your business’s prospects.![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w256h256/2022/04/android-chrome-192x192.png)Customer Marketing AllianceLawrence Chapman![](https://storage.ghost.io/c/16/4c/164ccee2-1afe-418d-8b1c-b185533d0b88/content/images/size/w1200/2022/04/strategies-to-reduce-customer-churn--1--1.jpg)](https://www.customermarketingalliance.com/simple-strategies-for-reducing-customer-churn/)